Western Cooperative Electric offers members multiple convenient options for paying your electric bill. See below for the available options and choose the one that works best for you. There are no additional convenience fees to participate in any of the bill payment options.
PAY BY PHONE
To pay your bill by phone call 1-800-456-6720 or 785-743-5561 and one of our friendly Customer Service Representatives would be happy to assist you. You can pay using your checking or savings account or valid Visa, Mastercard, or Discover debit or credit card. This service is available 24 hours a day, 7 days a week.
Automatic payments offer members a convenient method of payment ensuring your payment will never be late again. You will continue to receive a monthly billing statement to let you know your account balance. If you have signed up for paperless, you will not receive a paper billing statement, but will be able to login to your account to view the information there. See below for more information on the different types of automatic payments available to you.
To take advantage of bank draft, call the Western Cooperative Electric office in WaKeeney at 1-800-456-6720 or 785-743-5561 with your bank routing number and account number for your checking or savings account, or you may email or mail a deposit slip or voided check to Western Cooperative Electric. Bank Draft payments will be withdrawn from your account on the due date only.
Western Cooperative Electric
PO Box 278
WaKeeney, KS 67672
Recurring Credit Card Payment
Another great option to guarantee that you won’t be late on a payment is recurring credit card payment. This allows you to pay your bill each month by a stored valid credit or debit card. We accept Visa, Mastercard or Discover cards. Call 1-800-456-6720 or 785-743-5561 and one of our Customer Service Representatives will be happy to assist you in enrolling for this option. You can choose the day your Recurring Credit Card Payment happens. It can be set up to charge to your card any date between the day we print your bill until the due date on your bill. Please notify Western whenever there is a change in credit card information.
You may pay your monthly bill from Western Cooperative Electric by remitting a check, cashier’s check or money order by mail to PO Box 278, WaKeeney, KS 67672. Please do not send Cash.
Western Cooperative Electric members can make payments online through our ebusiness (ebiz) portal with an e-check, savings, or valid Visa, Mastercard or Discover card. This quick and easy service is available 24 hours a day, 7 days a week.
To pay your bill online, simply create or login to your online energy account.
PAY IN PERSON
Payments may be made in person at the Western Cooperative Electric Association office in WaKeeney, Monday through Friday 8:00 a.m. – 5:00 p.m. For your convenience, there is a drive-up drop box located at the WaKeeney location in front of the building.
A mobile app may be downloaded from Google Play or Apple store, look for Western Coop Mobile App to make payments via a smartphone.
BUDGET PAYMENT PLAN
Western Cooperative Electric offers a Budget Payment Plan, which allows members an even monthly payment. For more information on the Budget Payment Plan or to inquire if you are eligible for this service, call our office at 1-800-456-6720 or 785-743-5561. This plan is available for residential accounts only.
Payment Consumer Communication Alert
This is one of four Consumer Communication Alerts we do offer. (See all of the Communication Alerts under Services). Whenever a payment is posted to your account, you may choose to have the Payment Alert via text or email. You can either sign up yourself on our Ebusiness Portal or give us a call at 1-800-456-6720 and we’d be glad to assist you!