Unfortunately, in today’s world, scams are inevitable. Scammers can threaten you with everything from legal action involving the IRS to turning off power to your home.
- If someone calls your home or cell phone demanding you pay your electric bill immediately, gather as much information as you can from that individual, hang-up the phone and contact the local authorities. Scammers often use threats and urgency to pressure you into giving them your bank account number or loading a pre-paid credit or debit card (such as a Green Dot card). Western may call to inform you that your balance is due, and paying by card over the phone is an option. However, we will never pressure you to give any personal financial information over the phone. If you have any doubts about your utility bill, please contact our office either in person, or over the phone at 800-456-6720.
- If someone comes to your home claiming to be an employee of Western Cooperative that needs to collect money or inspect parts of your property, call us to verify they are, in fact, an employee. If they are not, call local authorities for assistance and do not let the individual into your home.
There are other types of scams consumers should watch out for:
- Government agencies like the IRS will never call to inform you that you have unpaid taxes or other liens against you. You will always receive this type of information in the mail. If someone calls claiming to be the IRS, hang-up immediately.
- If you receive an email from an unknown sender; an email riddled with spelling errors and typos; or an email threatening action unless a sum of money is paid, do not click any links provided within the email, and do not respond to the email. Simply delete the email or send it to your spam folder.
- If someone calls your home claiming to have discovered a virus on your computer, hang-up. This caller’s intent is to access personal information you may be keeping on your computer.
Western Cooperative wants to make sure you avoid any and all types of scams that could put you or your financial information in jeopardy. If you have any questions or would like more information about how you can protect yourself from scammers, call us, and we will assist you!