
Straight Talk From the Talk - September 1, 2025

Straight Talk from the Top: Advancing Through the Rate Design Process
As we discussed last month in our "Straight Talk from the Top" series, we're guided by the core cooperative values of fairness, openness, and transparency.
In our initial update, we outlined the five-phase approach to our rate evaluation process, starting with Phase Zero—where our member-elected board diligently monitors the financial health of the co-op, much like a farmer tending to crops amid Kansas weather and financial challenges—and Phase One, where we brought in the experts at Power Systems Engineering (PSE) to conduct a comprehensive Cost of Service Study (COSS). This independent analysis dug deep into our operations, from power supply costs and maintaining our 4,000 miles of lines to ensuring equitable cost allocation across all member groups, whether you're a rural family, a small business owner, or an agricultural operator.
Building on that foundation, I'm here to provide the straight facts on the next steps. With the COSS report now in hand, we've moved forward thoughtfully, always with an eye toward sustaining reliable, affordable electricity.
Let's continue our journey through the phases.
Phase 02: Board Approves a New Rate Design
Following the expert insights from PSE in Phase One, our Board of Trustees carefully reviewed the COSS findings to shape a rate structure that's rooted in fairness and financial stability. Just as we balance costs and revenues in Phase Zero to weather storms and inflation, this phase focuses on translating the study's roadmap into actionable changes.
The analysis highlighted the need to align our rates more closely with our actual costs—like rising interest rates, infrastructure expenditures, purchasing wholesale power, and maintaining our extensive grid.
After thorough deliberation, the Board approved a new rate design that includes a revenue adjustment to bridge a projected shortfall in the next three years.
Initial projections showed about $2.1 million needed, but through internal efficiencies, extending our patronage capital retirement, and adjusting financial targets, we've pared it down to an increase of nearly $1.65 million. This equates to a total increase in revenue of 3.83% over the next three years (2028).
This multi-year rollout proposes updates to demand charges and energy rates, aiming for equity: for instance, low-usage, high-demand residential members may see a slightly higher adjustment to reflect their costs, while consistently higher-usage commercial or industrial accounts could experience more moderate shifts.
These decisions reflect our commitment to minimizing cross-subsidization, ensuring no group unduly shoulders the burden. As fellow members paying the same rates, our Board understands the realities of rural Kansas life—from rising costs and inflation to the need for resilient infrastructure. This phase keeps us on track for long-term investments in grid upgrades, technology integration, and storm readiness, all while upholding the not-for-profit principles.
Phase 03: Co-op Opens Comment Period and Holds Public Meetings
Transparency doesn't stop at the doors of the cooperative—it's woven into every phase, and now we're inviting your direct involvement in Phase Three.
Just as we value members' input in board elections and bylaw changes, this stage opens the floor for your feedback on the proposed rate design. We're planning several meetings throughout Western’s service territory where you can share your thoughts with our staff and board. In addition to the public meeting, more information will be provided through our website. If you are unable to attend a meeting in person, we will have a virtual option. We are also available via email, mail, or by calling our office. Whether you have questions about how changes might affect your farm's irrigation needs or your household budget, we want to hear them.
To foster open dialogue, we'll host public meetings across our service area, featuring presentations from me and cooperative staff. These sessions will break down the COSS details, explain the rate adjustments, and include ample time for Q&A. Your participation embodies our cooperative spirit of democratic member control, helping us refine the plan to better serve our communities.
As we progress through these phases, remember: this process is about securing a balanced, sustainable future for Western Cooperative Electric. We're not chasing profits—we're powering your daily lives with the reliability and service you've come to expect.
Stay tuned for updates on the remaining phases, and if you have questions now, reach out at 800-456-6720 or visit westerncoop.com.
Together, we're keeping the lights on and the conversation open.
Here to serve,
Nolan Numrich
CEO/General Manager
Western Cooperative Electric
Straight Talk From the Top #1 - Friday, August 1, 2025

Straight Talk From the Top: A Message from CEO/General Manager Nolan Numrich
Cost of Service/Rate Study Underway
At Western Cooperative Electric, we know that transparency matters — especially when it comes to the rates you pay and the service you depend on. That’s why we’re launching a new communication series called “Straight Talk From the Top,” where CEO/General Manager Nolan Numrich shares important updates about the decisions and processes shaping our cooperative’s future.
In this first issue, Nolan discusses the launch of a new Cost of Service Study (COSS) — a detailed, independent review of what it truly costs to deliver power across our system. Western has partnered with Power Systems Engineering, Inc., a trusted utility consulting firm, to conduct this analysis and ensure our rates continue to reflect today’s realities.
The last time Western completed a COSS we used data collected in 2021. Since then, the economic landscape has shifted — inflation, rising equipment prices, and increased power supply costs are affecting all areas of operation. This new study is a proactive step to keep our rates fair, reduce unintended cost-shifting between member groups, and maintain the financial strength needed to serve you reliably.
It is important to know that not every rate class will necessarily see an increase. Individual impacts will depend on usage patterns, and any proposed changes will go through a careful review process led by our member-elected board of trustees.
We’re committed to keeping you informed every step of the way. Read the full article in our Centerspread of the August Kansas Country Living ( https://www.westerncoop.com/kansas-country-living) and follow updates on our website at www.westerncoop.com/rate-study-design. We’ll also continue sharing updates and reminders on our Facebook page at facebook.com/WesternCoopElectric.
Thank you for being an engaged member of your cooperative. At Western, we believe in being Powered By Transparency — and we’re glad to have you with us on this journey.
Here to Serve,
Nolan Numrich
Rate Study & Design Phases

What is a Cost of Service/Rate Study??
A few months ago, hired an independent engineering firm to conduct a Cost of Service/Rate Study—a deep look at how much it truly costs to deliver power to different types of members (homes, farms, businesses). This study helps us create fair and accurate rates based on data.
Why are we doing this?
To make sure every member pays a fair rate based on how much it costs to serve them. It also helps keep our cooperative financially healthy, supports reliable service, and prepares us for future growth and challenges.
As we navigate this process and the results, we want you to know we are committed to keeping you informed every step of the way. You’ll hear from us through public meetings, newsletters, posts, and direct communication to help explain the process and what it means for you.
Unlike investor-owned utilities, which have an incentive to raise rates to increase profits for a group of shareholders, not-for-profit member-owned cooperatives have a different incentive structure. All rate changes are carefully considered and designed to generate sufficient revenue to maintain service levels and meet debt repayment requirements to our lenders.
Questions? Call us at 785-743-5561

While the required revenue study determines the total amount it costs to operate the cooperative, the cost-of-service/rate study examines how and why costs are incurred. By analyzing the cost-of-service, we can fairly and appropriately assign costs to each rate class using proper rate-making principles.
Several factors drive cooperative expenses. For example, there are costs associated with power generation and usage. There are also costs incurred with the transmission of power from the power plants to our substations. Lastly, there are costs incurred in distributing the power to members. Distribution costs comprise Western’s expenses for poles, wires, transformers, trucks, facilities, substation maintenance, and line repairs. The cost-of-service analyzes these costs and assigns them to the appropriate categories.
All of these costs are also analyzed by function. Each month your energy bill is split between fixed charges (customer charge and/ or demand charges) and variable charges (energy charge/ kWh).
The cost-of-service/rate study has revealed an imbalance between fixed and variable charges. The customer and demand charges include the expenses related to the facilities directly connected to your property, such as wires, meters, transformers, accounting, transportation, and maintenance. As we go into the rate design phase, we know there will be an increase and realignment of charges to create a more fair balance for all ratepayers.
The first step in the cost of service/rate study is determining the total amount of revenue Western needs to operate.
To reach the amount of revenue needed to maintain service levels, Western may require a rate increase among different rate classes. However, depending on your specific rate classification and energy consumption, your bill could experience a higher or lower impact. The board takes its duty to carefully review and set rates fairly because, after all, they are Western members, pay the same rates, and face the same cost pressures as all our members.
Western remains competitive for some of the lowest electric rates in the state. In the 2020 residential rate survey conducted by Kansas Electric Cooperatives, Western ranked 5th lowest out of the 28 Kansas electric cooperatives. However, recent inflationary pressures have forced cooperatives and utilities to consider rate increases to try to keep pace and maintain financial stability. It is our goal at Western to keep rates as low as possible without sacrificing service levels.
As a not-for-profit electric cooperative, every member served by Western has an ownership stake in the company. There are no incentives to raise rates for a group of shareholders who would profit from the increases. All excess margins are returned to our members (owners of the cooperative) through the capital credit retirement process. All rate changes are carefully considered and designed to collect enough money to maintain service levels and cover debt requirements from our lenders.
An independent rate consultant, Power Systems Engineering (PSE), performed a cost-of-service study to assign costs across all the rate classes (Residential, General Service, Irrigation, etc..) fairly. This cost-of-service study identified the cost of providing service for each rate class based on load and service characteristics. The cost-of-service study ultimately provides a valuable guideline for assigning cost responsibility to each class fairly and equitably.
The Western Cooperative Board of Trustees is reviewing a 3-year plan to redesign the rate structure. If approved, new rates would be effective Jan. 1, 2026, with additional rate adjustments in 2027 and 2028. Smaller, more frequent rate adjustments will help with the impacts on the membership.
Power Systems Engineering (PSE), an independent rate consultant, recently completed Western Cooperative's Cost-of-Service Study.
The rate study calculated how much revenue is required to operate successfully, then identified how much each rate class is responsible for to meet the revenue requirement.
Finally, those amounts are compared to the revenues that are currently being collected from each rate class to determine where deficiencies have emerged.
This provides the information needed for the Board of Trustees to redesign the rates to ensure adequate and fair revenue collection.
Power Systems Engineering (PSE), an independent rate consultant, recently completed Western Cooperative's Cost-of-Service Study.
The rate study calculated how much revenue is required to operate successfully, then identified how much each rate class is responsible for to meet the revenue requirement.
Finally, those amounts are compared to the revenues that are currently being collected from each rate class to determine where deficiencies have emerged.
This provides the information needed for the Board of Trustees to redesign the rates to ensure adequate and fair revenue collection.
Western's Board of Trustees and Executive Managers continuously monitor the cooperative's financial stability to determine if or when a rate increase is necessary. In order to establish the new rate structure, an independent, experienced rate consultant was hired to conduct a cost-of-service/rate study and recommend changes to our rate structure.
The short answer is that it costs more to serve our members than what Western is collecting in revenue. To compensate for that shortfall, Western must collect more revenue from our members to maintain service levels. As we continue through this process, we will be able to provide more details as they become available.
Western remains dedicated to treating all members as fairly and equally as possible. This means reducing subsidization and staying true to our philosophy that cost causers should be the cost payers. It would be discriminatory for Western to unfairly burden one group of consumers to pay a large portion of the costs caused by another group of consumers.
Although nearly 2/3 of every dollar Western collects goes directly to purchasing wholesale power, Western has taken many steps to keep expenses and rates as low as possible over the years.
Western's efforts to keep rates stable include:
- Leveraging technology to gain staffing efficiency, allowing the co-op to reduce the total number of positions required from 59 to 52.
- Lowered expenses, including a $2 million reduction in the next four-year construction work plan for nonessential projects.
- Maximizing FEMA reimbursement by recovering more than $27.5 million in Federal Emergency Management Agency (FEMA) claims since 2006.
- Extended Patronage Capital Retirement Rotation cycles to reduce the required revenue for operating the cooperative by more than $500,000 annually.
In 2023, Western implemented a new rate design. These rate adjustments focused on collecting the required revenue in the first year through increasing the base charge and additional minor adjustments. Years 2 and 3 (2024, 2025) were revenue-neutral adjustments to the energy and demand components of the rates. Although these adjustments may have affected members differently, they did not generate additional revenue for Western to support its operations and services. This new COSS will focus on generating additional revenue to offset inflation and the increased operating costs we have incurred over the past few years. Unfortunately, many of the cost increases we have experienced do not appear to be temporary and will be analyzed to keep the cooperative financially strong without sacrificing the reliability of service to our members.
As a member of an electric cooperative, you have a voice. Western will hold several public meetings to discuss these proposed changes with our members and allow you to voice your comments and concerns.
Those meeting dates are:
- Tues., Oct 21 at 6pm– WaKeeney - 635 S. 13th St.
- Tues., Oct 28 at 6pm – Ellsworth - 221 W. Douglas Ave.
- Wed., Oct. 29 at Noon – Virtual Event
- Thurs., Nov. 6 at 6pm – Plainville - 108 S. Jefferson St.
- Mon., Nov. 10 at 6pm- Otis - 116 Main St.
- Thurs., Nov. 20 at 10am Board Meeting & Vote - 635 S. 13th
The last date is when the Board of Trustees will hold an open meeting on Nov. 20 at 10 am to vote on the proposed rates. If passed, the new rates will go into effect on Jan.1, 2026.
However, if you have questions or concerns at any time - feel free to email us at ratestudy@westerncoop.com