PrePay POWER is a pay as you go electric service. You can pay in advance for the electricity
you will be using.
No, you will not be required to pay any deposits.
No, PrePay POWER is only for residential accounts.
•Online on our website, www.westerncoop.com, sign up for Ebiz
•Free mobile app available on IOS and Android devices
•Pay at the WaKeeney office at 635 S. 13th Street
•Call our toll-free number at 1-800-456-6720
Yes, once you reach a balance of $25.00, you are notified by email or text messages.
That is up to you! Payments may be made daily, weekly, or monthly as long as a credit
balance is maintained.
No, none of these fees are associated with PrePay POWER.
You are responsible for setting up your notifications using Ebiz, either online or by using the
mobile app, or by calling our office at 1-800-456-6720.
•Power will be disconnected once your account no longer has a credit.
•Disconnects will be immediate and without further notification.
•Cold weather does not prevent disconnection, there is no cold weather rule with
Payment will need to be made in order to have a minimum of a $50.00 credit balance.
•PrePay POWER is billed and updated daily at 9:00 a.m.
•You will not receive daily, weekly, or monthly billing statements.
•Disconnections will occur at 11:00a.m. daily.
No, the charges are the same as the standard residential rate.
There is a $50.00 minimum to start PrePay POWER. This will be credit on your account to
use, this is not a deposit.
The payment will be applied to your account as credit once we receive it.
Yes, Western will require full payment and may require a deposit, based on your credit, as a
condition of continued service.Once your deposit amount is determined, we will require 50% of the deposit be paid upfront.