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PrePay Power FAQ

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  1. My Resources
  2. FAQs
  3. PrePay Power FAQ

PrePay POWER is a pay as you go electric service. You can pay in advance for the electricity
you will be using.

No, you will not be required to pay any deposits.

No, PrePay POWER is only for residential accounts.

•Online on our website, www.westerncoop.com, sign up for SmartHub
•Free mobile app available on IOS and Android devices
•Pay at the WaKeeney office at 635 S. 13th Street
•Call our toll-free number at 1-800-456-6720

Yes, once you reach a balance of $25.00, you are notified by email or text messages.

That is up to you! Payments may be made daily, weekly, or monthly as long as a credit
balance is maintained.

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Contact Info

Western Cooperative Electric 
635 S. 13th St.
P.O. Box 278
WaKeeney, KS 67672

Outages: 800-456-6720
Office: 785-743-5561

Email: Western@Westerncoop.com

 

 

About Us

Western Co-op is a member-owned cooperative dedicated to delivering safe, affordable, and reliable power.

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©2025 Western Cooperative Electric. All Rights Reserved.

  • My Account
    • Billing
      • SmartHub
      • Rate Tariffs
      • Understanding Your Bill
      • Update your account info
    • Payment
      • Ways to Pay Your Bill
      • Cold Weather Rule
      • Deferred Payment Plan
      • PrePay Power
    • Service
      • Start/Stop Service
      • Outages & Emergencies
      • Sales Tax Exemption
      • Renewables
  • Member Services
    • Communications
      • Kansas Country Living
      • News
      • Communication Alerts
    • Community
      • Sharing Success Community Grants
      • Youth Scholarship
      • Youth Tour
      • Rebates
      • Revolving Loan Fund
      • Rural Economic Development Fund
      • Operation Round-up
      • Western Cares
      • Co-op Connections
      • About Touchstone Energy
  • My Cooperative
    • About Us
      • Board of Trustees
      • Our Story
      • About Us
      • Careers
      • Our Locations
      • Contact us
    • General Info
      • Board Meeting Minutes
      • Board of Trustees Election Process and Responsibilities
      • Annual Meeting
      • Co-op Bylaws
      • Rules and Regulations
  • My Resources
    • Safety
      • Safety at Western
        • General Safety
        • Grain Bin Clearance
        • Lineworker Safety
        • Tree Trimming
      • Electrical Safety
        • Safety Checklist
        • Safety Quiz
      • Storm Center
      • Wildfire Mitigation
    • Education
      • Touchstone Energy Savings
      • Understanding Demand
      • Safety Demo
      • Emergency Responders
      • Aircraft Wire Strikes
      • Avoiding Scams
    • FAQs
      • PrePay Power FAQ
      • Cost of Service Study and Rate Design
      • AMI Meters
      • Capital Credits
      • Winter Storm Uri
  • Contact Us