Skip to main content
SmartHub Login
Pay Now
Report an Outage
Contact Us
Home
Menu
  • My Account
    • Billing
      • SmartHub
      • Ways to Pay Your Bill
      • Understanding Your Bill
      • Update your account info
      • Touchstone Energy Savings
      • Rate Schedules/ Tariffs
      • Winter Storm Uri
    • Payment
      • Cold Weather Rule
      • Deferred Payment Plan
      • Capital Credits
      • PrePay Power
      • Sales Tax Info
      • Avoiding Scams
    • Service
      • AMI Meters
      • Outages & Emergencies
      • Start/Stop Service
      • Rebates
      • Communication Alerts
      • Solar and Wind
  • Member Services
    • Community
      • Sharing Success Community Grants
      • Youth Tour
      • Revolving Loan Fund
      • Rural Economic Development Fund
      • Operation Round-up
      • Western Cares
      • Co-op Connections
      • About Touchstone Energy
    • News
      • Kansas Country Living
      • News
  • My Cooperative
    • About Us
      • Our Story
      • WCE History by Pat Parke
      • About Western Cooperative Electric
      • Careers
      • Our Locations
      • By the Numbers
      • Contact us
    • General Info
      • Board of Trustees
      • Annual Meeting
      • Articles of Incorporation
      • Board Meeting Minutes
      • Board of Trustees Process and Responsibilities
      • Co-op Bylaws
      • Rules and Regulations
  • My Resources
    • Safety
      • Safety at Western
        • General Safety
        • Grain Bin Clearance
        • Lineworker Safety
        • Tree Trimming
      • Electrical Safety
        • Safety Checklist
        • Safety Quiz
      • Storm Center
    • Education
      • Understanding Demand
      • Safety Demo
      • Emergency Responders
      • Aircraft Wire Strikes
    • Help
      • PrePay Power FAQ
  • Contact Us

Outages & Emergencies

You are here

  1. My Account
  2. Service
  3. Outages & Emergencies

Power outages and emergencies such as downed powerlines can be reported to Western Cooperative Electric at 1-800-456-6720 or 785-743-5561, 24 hours a day.

 

 

View Larger Outage Map

 

Large Outage Updates

Follow us on Facebook to get the most up-to-date notifications on large system outages.

What To Do If The Electricity Goes Off

First, check the fuses or circuit breaker. Then check your neighborhood to determine if the electricity is off in your area. If the area electricity is off, call Western Cooperative Electric and report it.  

When reporting an outage, please report:

  • Your name and phone number
  • Location of the service and account number and meter number, if available
  • Any additional information pertaining to the outage to help Western Cooperative Electric personnel locate the problem so power may be restored quickly

Finally, make sure you're prepared with our outage/storm safety center.

Life-Sustaining Medical Equipment

If you or any member of your family use essential life-sustaining medical equipment prescribed by a physician, please let us know. Please make Western Cooperative Electric personnel aware of this so we can contact you to let you know about scheduled power interruptions for maintenance purposes.

Please be sure to acquire a back-up power supply (batteries, generator) for any medical equipment that requires a constant power supply.

Back to Top

Quick Links

  • Contact Us
  • News
  • Legal Info
  • Privacy Policy
  • Statement of Nondiscrimination

Contact Info

Western Cooperative Electric 
635 S. 13th St.
P.O. Box 278
WaKeeney, KS 67672

Outages: 800-456-6720
Office: 785-743-5561

 

About Us

Western Co-op is a member-owned cooperative dedicated to delivering safe, affordable, and reliable power.

Follow Us Online

©2022 Western Cooperative Electric. All Rights Reserved.

  • My Account
    • Billing
      • SmartHub
      • Ways to Pay Your Bill
      • Understanding Your Bill
      • Update your account info
      • Touchstone Energy Savings
      • Rate Schedules/ Tariffs
      • Winter Storm Uri
    • Payment
      • Cold Weather Rule
      • Deferred Payment Plan
      • Capital Credits
      • PrePay Power
      • Sales Tax Info
      • Avoiding Scams
    • Service
      • AMI Meters
      • Outages & Emergencies
      • Start/Stop Service
      • Rebates
      • Communication Alerts
      • Solar and Wind
  • Member Services
    • Community
      • Sharing Success Community Grants
      • Youth Tour
      • Revolving Loan Fund
      • Rural Economic Development Fund
      • Operation Round-up
      • Western Cares
      • Co-op Connections
      • About Touchstone Energy
    • News
      • Kansas Country Living
      • News
  • My Cooperative
    • About Us
      • Our Story
      • WCE History by Pat Parke
      • About Western Cooperative Electric
      • Careers
      • Our Locations
      • By the Numbers
      • Contact us
    • General Info
      • Board of Trustees
      • Annual Meeting
      • Articles of Incorporation
      • Board Meeting Minutes
      • Board of Trustees Process and Responsibilities
      • Co-op Bylaws
      • Rules and Regulations
  • My Resources
    • Safety
      • Safety at Western
        • General Safety
        • Grain Bin Clearance
        • Lineworker Safety
        • Tree Trimming
      • Electrical Safety
        • Safety Checklist
        • Safety Quiz
      • Storm Center
    • Education
      • Understanding Demand
      • Safety Demo
      • Emergency Responders
      • Aircraft Wire Strikes
    • Help
      • PrePay Power FAQ
  • Contact Us