How To Start or Stop Service

Call 1-800-456-6720 OR 1-785-743-5561, 24 Hours A Day

Starting Service with Western

Here's what you'll need:
  • *Form of identification
    • social security number (but not required)
    • driver's license
    • birth certificate
  • *Service address or meter number
  • *Effective Date
  • *Phone number
  • *Mailing address
  • *Credit reference or security deposit (based on a credit check)
  • Email address

Stop Service With Western

Please provide:
  • *Account Number, Meter Number, or Address
  • *Forwarding Address
  • *Effective Date
  • Whether the meter is being disconnected or transferred to someone else